--- layout: default_v3 language: default permalink: team-building/employee-management.html i18n_link: 3621 updated: 2023-01-10 #--- article key-values ---# collection: default_topiccluster t_keyword: Employee Management tags: employee management, managing employees, employee management tips, best ways to manage employees type: supporting page_id: 3621 hreflang_id: 3621 parent_id: 3593 date_published: 2021-05-07 date_modified: 2023-01-10 #--- javascript schema ---# javascript_schema: - script: jquery_3_2_0_min - script: bootstrap_min - script: article_infinite_scroll - script: article_mix_infinitescroll - script: article_mix - script: article_mix_faq - script: article_mix_toc #--- section schema ---# section_schema: - section: nav-main_menu - section: article_body_v2 - section: footer - section: schedule_demo_cta #--- page key-values ---# meta_tags: t_meta_title: Necessary Skills for Restaurant Employee Management t_meta_description: The right employee management skills will enable restaurants to thrive, have loyal staff members, and improve operational efficiency. t_meta_abstract: The right employee management skills will enable restaurants to thrive, have loyal staff members, and improve operational efficiency. i_meta_image: article_body: json-ld_article: v_date_published: 2021-05-07 v_date_modified: 2023-01-10 author: p_author_id: 203 t_author: Priyanka Bhadani p_author_url: priyanka-bhadani.html i_author: 203.png t_author_description: A Features Writer For 12+ Years With Some Of The Most Reputed Indian Publications Including The Week And Indian Express, I Have Written On Food, Art, Culture, Theatre, Media And Films. Experimenting With Different Forms Of Content, Journalistic As Well As Creative For Print, Audio And Video Has Been A Huge Part Of My Career. p_author_facebook: //www.facebook.com/HubWorksApp/ p_author_twitter: https://twitter.com/hubworksapp p_author_linkedin: p_author_instagram: feature_snippet: p_type: text t_title: t_description: content: heading: t_title: Necessary Skills for Restaurant Employee Management t_description: The right employee management skills will enable restaurants to thrive, have loyal staff members, and improve operational efficiency. image: i_image: necessary-skills-for-restaurant-employee-management-1620082604-5651.png t_image_description: tools help help manage let employees employees know give employees v_image_attribution: Unsplash v_image_license: Unsplash License v_video: paragraphs: - t_headline: Introduction to Employee Management t_text: Employee management is a key aspect of running a business. Restaurant owners, especially, need to hone in on their management of staff to improve retention. This is because businesses in the restaurant industry commonly experience high turnover rates. In fact, the National Restaurant Association found that restaurant employee turnover reached 61% in 2016. Experts say, on average, restaurants lose $150,000 annually due to employees leaving.

With effective employee management skills, restaurant operators can retain their staff members. They can also improve their company culture and foster engaged employees who will generate innovative and profitable ideas. Additionally, proper management will ensure efficient workflows and bottom line protection. p_headline_type: h2 image: i_image: t_description: v_attribution: v_license: video: v_video: PWmhl6rzVpM v_video_language: default t_name: Learn how to manage people and be a better leader t_description: Aspire to be a better leader? Then you need to be a team player with the right character traits, interpersonal and communication skills. Learn how to manage people and become holistic leaders with these few quick tips taken from the Leadership and People Management WSQ Course (LPM WSQ). This animated video was developed with the support of Capelle Academy. To get the skills you need to progress in your career, check out the LPM WSQ Course at //bit.ly/LPM_WSQ v_url: //youtu.be/PWmhl6rzVpM i_thumbnail: //i.ytimg.com/vi/PWmhl6rzVpM/default.jpg i_thumbnail_1x1: //i.ytimg.com/vi/PWmhl6rzVpM/default.jpg i_thumbnail_4x3: //i.ytimg.com/vi/PWmhl6rzVpM/mqdefault.jpg i_thumbnail_16x9: //i.ytimg.com/vi/PWmhl6rzVpM/sddefault.jpg v_upload_date: 9-26-2013 v_length_minutes: 6 v_length_seconds: 12 v_view_count: 3212160 callout_text: - t_title: Important - t_text: In fact, the National Restaurant Association found that restaurant employee turnover reached 61% in 2016. Experts say, on average, restaurants lose $150,000 annually due to employees leaving." - t_headline: Top Employee Management Skills for Restaurateurs t_text: Managers need to have all the necessary skills to effectively lead and direct their employees. The following are the top 6 traits that restaurant managers should have. p_headline_type: h2 image: i_image: top-employee-management-skills-for-restaurateurs-1620082604-2789.png t_description: Unsplash v_attribution: Unsplash v_license: Unsplash License callout_text: - t_headline: 1. Leadership t_text: Leadership entails having social influence and the ability to motivate people to achieve common goals. This is a key feature to a restaurant manager because they need to lead their staff members towards success. This quality also encompasses making informed decisions and giving direction. Managers must also be supportive of their employees and help them overcome challenges.

Additionally, managers with leadership skills will hold their team accountable for their responsibilities and ensure all work is completed. To be a leader, managers and executives must set an example by following all policies and showing passion for their job. By being a model, employees will likely follow in suit and work hard to succeed. p_headline_type: h3 image: i_image: t_description: v_attribution: v_license: callout_text: - t_title: Important - t_text: Leadership entails having social influence and the ability to motivate people to achieve common goals. This is a key feature to a restaurant manager because they need to lead their staff members towards success." - t_headline: 2. Communicative t_text: Communication is another top employee management skill. According to statistics, 86% of employees and executives state that poor collaboration or ineffective communication is a workplace failure. Miscommunication will lead to stress and delays in workflow. In turn, employee turnover will increase, as staff members look for new workplaces that value open communication.

With effective communication, restaurants can ensure transparency and boost employee engagement. Managers should begin by establishing clear expectations and relaying company policies to employees. Offering training material and sessions is helpful because staffers will always have resources nearby to stay informed. Managers should also ask for feedback and speak to employees directly to make sure they feel heard and valued. p_headline_type: h3 image: i_image: 2communicative-1620082604-7294.png t_description: Unsplash v_attribution: Unsplash v_license: Unsplash License callout_text: - t_title: Important - t_text: According to statistics, 86% of employees and executives state that poor collaboration or ineffective communication is a workplace failure." - t_headline: 3. Organization t_text: A large part of a manager's job is to plan and organize operations. For example, they must make employee schedules and prepare for shifts ahead of time. Managers must also oversee payroll, inventory, and menu designs. It is important that executives have planning skills and are able to execute these responsibilities in a timely manner. Otherwise, staffers will be unsatisfied with seeing their schedules published late or having low inventory during peak restaurant hours.

With the latest digital solutions, management teams can streamline their planning tasks. For example, restaurants can use employee scheduling software to organize shifts and automate staffing. Or they can use inventory management tools to maintain optimal ingredient stock levels at all times. p_headline_type: h3 image: i_image: t_description: v_attribution: v_license: callout_text: - t_headline: 4. Adaptability and Multitasking t_text: Managers must be able to adapt to new situations and multitask when necessary. For instance, a waiter may have to leave unexpectedly and the manager will need to step in and serve staff. In the case that an ingredient runs out faster than anticipated, management will need to go out and replenish inventory. And if a large crowd of diners comes in for happy hour, they will need to reallocate their staff strategically to ensure everyone is served promptly. Whatever issues arise, they must have the skill to resolve them quickly. p_headline_type: h3 image: i_image: 4adaptability-and-multitasking-1620082604-8036.png t_description: Pexels v_attribution: Pexels v_license: Pexels License callout_text: - t_headline: 5. Sociable and Kind t_text: Managers with interpersonal skills are able to effectively interact and engage with diverse personalities. By getting along with every staff member, issues within the team can be resolved successfully. It will also enable employees to feel welcomed to communicate transparently with their managers. This will improve employee job satisfaction because staffers will feel comfortable and valued in the company.

Additionally, management can use their sociable attitude to greet diners and address their requests and comments. Oftentimes, unsatisfied guests will want to speak to managers to relay their complaints. Managers with interpersonal skills will make sure these customers feel heard and understood. This can result in boosting satisfaction and loyalty in customers. p_headline_type: h3 image: i_image: t_description: v_attribution: v_license: callout_text: - t_headline: 6. Technical Skills t_text: Currently, more and more restaurants are adopting technology to enhance their operations. According to research from 2019, 84% of eateries use digital point of sale systems, and 78% use credit card processors. Additionally, 50% use business intelligence or reporting and analytics, and 50% use a payroll management system. The list of new tech tools goes on, ranging from labor management software to kitchen display systems.

With this ever-growing emphasis on technology, restaurants need tech-savvy managers who can operate digital tools. These solutions are made to help organize and automate front of house and back of house tasks. However, they can only do so effectively if the user knows how to work them. Managers also need to train their team members on how to properly use restaurant technology, as well. p_headline_type: h3 image: i_image: 6technical-skills-1620082604-1277.png t_description: Pexels v_attribution: Pexels v_license: Pexels License callout_text: - t_title: Important - t_text: According to research from 2019, 84% of eateries use digital point of sale systems, and 78% use credit card processors. Additionally, 50% use business intelligence or reporting and analytics, and 50% use payroll software." - t_headline: Key Takeaways to Employee Management t_text: p_headline_type: h2 image: i_image: t_description: v_attribution: v_license: callout_text: event_body: json-ld_event: t_name: Employee Scheduling for Restaurant Managers t_description: Attendees will learn how create excellent schedules. The class teaches managers how to estimate the number of employees they need to staff their locations; how to accurately forecast their customer demand; how to quickly and accuaratly write and communicate schedules to employees; and how to evaluate the accuracy and optimization of their schedules to make adjustments. v_start_date: 2022-08-08 i_image: p_location_name: Altametrics Online Webinar Course p_address: webinar.hubworks.com?site=altametrics v_price: 10.00 t_offer_description: Priority Registration v_registration_url: webinar.hubworks.com?site=altametrics ---