--- layout: default_v3 language: default permalink: payment-processing/speed-of-service.html i18n_link: 2620 updated: 2023-01-16 #--- article key-values ---# collection: default_topiccluster t_keyword: Speed Of Service tags: Speed Of Service, POS System type: supporting page_id: 2620 hreflang_id: 2620 parent_id: 2521 date_published: 2020-12-23 date_modified: 2023-01-16 #--- javascript schema ---# javascript_schema: - script: jquery_3_2_0_min - script: bootstrap_min - script: article_infinite_scroll - script: article_mix_infinitescroll - script: article_mix - script: article_mix_faq - script: article_mix_toc #--- section schema ---# section_schema: - section: nav-main_menu - section: article_body_v2 - section: footer - section: schedule_demo_cta #--- page key-values ---# meta_tags: t_meta_title: 6 Ways to Improve Your Restaurant's Speed of Service t_meta_description: Speed of service is the amount of time it takes a restaurant to serve its diners. By following the best practices to improve speed, more sales can be made and customer satisfaction can be guaranteed. t_meta_abstract: Speed of service is the amount of time it takes a restaurant to serve its diners. By following the best practices to improve speed, more sales can be made and customer satisfaction can be guaranteed. i_meta_image: article_body: json-ld_article: v_date_published: 2020-12-23 v_date_modified: 2023-01-16 author: p_author_id: 130 t_author: Hanh Truong p_author_url: hanh-truong.html i_author: 130.jpg t_author_description: Journalist And Reporter, Covering Culture, Music, Education, Environment, Health And Local News. Experienced In Print And Online Journalism, SEO Best Practices, Social Media Management, Content Curation And CMS. p_author_facebook: //www.facebook.com/HubWorksApp/ p_author_twitter: https://twitter.com/hubworksapp p_author_linkedin: p_author_instagram: feature_snippet: p_type: text t_title: t_description: content: heading: t_title: 6 Ways to Improve Your Restaurant's Speed of Service t_description: Speed of service is the amount of time it takes a restaurant to serve its diners. By following the best practices to improve speed, more sales can be made and customer satisfaction can be guaranteed. image: i_image: 6-ways-to-improve-your-restaurants-speed-of-service-1608575021-5374.png t_image_description: customer experience v_image_attribution: Unsplash v_image_license: Unsplash License v_video: paragraphs: - t_headline: t_text: To achieve customer satisfaction and bring in more sales, restaurants need to boost their speed of service. This refers to the amount of time it takes for restaurant staff to serve their customers.

For instance, a fast-food restaurant would determine their speed of service by measuring the time between when a customer arrives at the drive-thru window and when their order is delivered.

By identifying current speed and implementing methods to improve efficiency, restaurant owners can maximize their bottom line. p_headline_type: h2 image: i_image: t_description: v_attribution: v_license: callout_text: - t_headline: 6 Tips to Boost The Speed of Service t_text: There are various ways eateries can boost their speed of service, as well as minimize their risk of loss due to not meeting customer expectations. The 6 best practices for improving speed are- p_headline_type: h2 image: i_image: 6-tips-to-boost-the-speed-of-service-1608683896-3828.png t_description: //pixabay.com/photos/bar-city-life-waiter-al-fresco-1846137/ v_attribution: //pixabay.com/photos/bar-city-life-waiter-al-fresco-1846137/ v_license: Creative Commons Zero callout_text: - t_headline: 1. Produce Accurate Forecasts t_text: By forecasting sales and demand, restaurant managers can make informed food purchase orders and schedule employees appropriately. This is key to improving the speed of service because it will ensure that the restaurant has enough inventory and staff to fulfill customer orders.

The latest point-of-sale (POS) systems with forecasting features can streamline the projection process by providing restaurateurs with accurate data reports on sales, which they can then use to optimize scheduling, reduce costs, and maintain optimal levels of inventory. p_headline_type: h3 image: i_image: t_description: v_attribution: v_license: callout_text: - t_headline: 2. Provide Hands-On POS Training t_text: Management should thoroughly train cashiers on how to operate the POS system to ensure that orders are accurately entered in and transactions are properly processed. Supervisors can provide hands-on training by letting new hires practice on the POS system and by guiding them through their first customer transactions.

With comprehensive training, cashiers will be able to complete sales more efficiently and solve problems related to the POS quickly, minimizing any delays in customer service. p_headline_type: h3 image: i_image: t_description: v_attribution: v_license: callout_text: - t_headline: 3. Ensure Order Accuracy t_text: To improve the speed of service, employees should make sure that orders are correct. They can do this by repeating the orders back to the customer before sending the ticket to the kitchen.

Doing so will prevent the kitchen staff from having to spend extra time remaking an order. It will also minimize customer wait times and reduce food waste. p_headline_type: h3 image: i_image: 3-ensure-order-accuracy-1608575021-8411.png t_description: Unsplash v_attribution: Unsplash v_license: Unsplash License callout_text: - t_headline: 4. Properly Staff the Drive-Thru t_text: To prevent long lines of customers at the drive-thru, restaurants should schedule enough employees at the window and ensure that they are diligent when taking orders. This will prevent the backup of cars in the surrounding areas of the restaurant and will help the drive-thru line move faster. p_headline_type: h3 image: i_image: t_description: v_attribution: v_license: callout_text: - t_headline: 5. Strategize Scheduling t_text: Restaurant managers should consider the skills of their employees when scheduling and place them in positions that they would excel in. For example, a staff member that is patient and outgoing should be the cashier, while the employee that is quick at the grill should be the head cook. p_headline_type: h3 image: i_image: t_description: v_attribution: v_license: callout_text: - t_headline: 6. Double Check Hardware t_text: Management should check and monitor their equipment and conduct repairs when necessary to prevent service delays. Restaurants can also update their hardware with the latest technology to improve their speed of service.

For example, the best POS platforms provide kiosks that allow customers to self-order, as well as digital signage that helps diners quickly see menu items without having to wait for servers to hand them physical catalogs. p_headline_type: h3 image: i_image: 6-double-check-hardware-1608575022-9623.png t_description: Unsplash v_attribution: Unsplash v_license: Unsplash License callout_text: - t_headline: 2 Components to Increasing Speed of Service t_text: Most restaurants are made up of two components- the back of house, where the kitchen and cooks are located, and the front of house, where the servers work and customers dine. To effectively increase the speed of service, restaurant owners must optimize the two components of their business. p_headline_type: h2 image: i_image: t_description: v_attribution: v_license: callout_text: - t_headline: 1. Back of House (BOH) t_text: To streamline back of house operations, restaurateurs should consider-

Restaurants should always have optimal levels of ingredients on hand so that orders can be fulfilled quickly and customer expectations are met.

Managers can identify and maintain proper inventory by utilizing a POS system with inventory management functions. These software solutions will track stock and provide real-time reporting about sales. These insights can then be used to forecast future demand and make informed buying decisions.

Management can optimize labor and boost their profitability if they identify projected sales trends and peak hours when scheduling staff. Some POS services will offer reports on sales per labor hour and labor costs. Restaurants can use this information to schedule enough staff for each shift and ensure that they are providing customers with optimal service while minimizing unnecessary labor costs.

Putting a kitchen display system in the back of house area will help increase efficiency and speed of service. These solutions enable cooks to see how long a menu item will take to prepare, therefore they can organize the kitchen flow and prioritize orders. p_headline_type: h3 image: i_image: 1-back-of-house-boh-1608575022-3311.png t_description: Unsplash v_attribution: Unsplash v_license: Unsplash License callout_text: - t_headline: 2. Front of House (FOH) t_text: Restaurant managers can optimize their front of the house in various ways.

POS systems are key to a functioning business because it allows for quick transactions and payment processing. Advanced POS solutions are intuitively designed and easy-to-use, which can help increase the speed of service.

Fast-casual restaurants can incorporate digital signage at their drive-thru to make their menus easier to read. It can also enable customers to decide their order while waiting in line, which means cashiers can put orders in quickly and serve more drivers. Additionally, these signs display customer orders so that employees can ensure accuracy.

Instead of waiting in line for the cashier, customers can put their orders into self-service kiosks. These systems are typically integrated into a restaurant's existing POS software so that orders are sent directly to the kitchen. With kiosks, customers can cut their wait time and restaurants can avoid any errors due to miscommunication.

Restaurants can simplify the ordering process and cut labor costs by offering online or mobile ordering. Customers can order anywhere and get their food as soon as they enter the restaurant. p_headline_type: h3 image: i_image: 2-front-of-house-foh-1608575022-8096.png t_description: Unsplash v_attribution: Unsplash v_license: Unsplash License callout_text: - t_headline: t_text: Improving a restaurant's speed of service not only requires the skill of flexible and attentive employees, but it is also necessary to implement strategies, such as optimizing order processing and streamlining the back of house. By doing so, restaurants can cut costs and increase their profitability. p_headline_type: h2 image: i_image: t_description: v_attribution: v_license: callout_text: event_body: json-ld_event: t_name: Employee Scheduling for Restaurant Managers t_description: Attendees will learn how create excellent schedules. The class teaches managers how to estimate the number of employees they need to staff their locations; how to accurately forecast their customer demand; how to quickly and accuaratly write and communicate schedules to employees; and how to evaluate the accuracy and optimization of their schedules to make adjustments. v_start_date: 2022-08-08 i_image: p_location_name: Altametrics Online Webinar Course p_address: webinar.hubworks.com?site=altametrics v_price: 10.00 t_offer_description: Priority Registration v_registration_url: webinar.hubworks.com?site=altametrics ---