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updated: 2026-06-09
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t_keyword: Handoff Screen
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date_published: 2026-03-16
date_modified: 2026-06-09
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  t_meta_title: What Is a Handoff Screen in Restaurants? 
  t_meta_description: Learn what a handoff screen is- how it works in restaurants- and how it improves order pickup- customer communication- and service efficiency.
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    v_date_published: 2026-03-16
    v_date_modified: 2026-06-09
  author:
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    t_author: Priyanka Bhadani
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    t_author_description: Jin is a content coordinator and SEO strategist for the Hubworks marketing team. When she's not busy writing and conducting research, she enjoys reading, binging Netflix, and exploring the outdoors with her rescue dog.
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  content:
    heading:
      t_title: What is a Handoff Screen?
      t_description: A Handoff screen is an electronic display commonly found in restaurants and cafés.
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      t_text: <p>A Handoff screen is an electronic display commonly found in restaurants and cafés. Its purpose is to let customers know when their order will be ready for pickup or delivery. Handoff screens connect to either the Kitchen Display Systems (KDS) or the <a href="https://plumpos.com/">POS systems</a>. Once an order is prepared, it will be automatically displayed on the Handoff screen when the KDS sends a notification that the order is ready for pickup.</p><h2>How Does a Handoff Screen Work in Restaurants?</h2><p>A handoff screen is often integrated with a restaurant's POS or <a href="https://plumpos.com/hardware/kitchen-display-system/">kitchen display system</a>.</p>The flow usually goes as follows - <ul><li>Order is placed by the customer.</li><li>Order is prepared by the kitchen.</li><li>When the order is ready, the employees update the system indicating that the order is ready.</li><li>Order number, customer name, or pickup code is shown on the handoff screen.</li><li>The order is picked up by either customers or a delivery driver looking at the handoff screen.</li><li>The order is removed from the handoff screen once it is picked up.</li></ul>This is to decrease ambiguity and therefore increase the <a href="speed of service">speed of service</a>.
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