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permalink: /glossary/comps.html
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updated: 2026-05-22
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t_keyword: Comps
category: C
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date_published: 2026-02-20
date_modified: 2026-05-22
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  t_meta_title: What Does “Comp” Mean in a Restaurant-
  t_meta_description: Learn what comps are in restaurants, why restaurants offer complimentary items, and how comps are managed through POS systems-
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    v_date_published: 2026-02-20
    v_date_modified: 2026-05-22
  author:
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    t_author: Priyanka Bhadani
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    t_author_description: Jin is a content coordinator and SEO strategist for the Hubworks marketing team. When she's not busy writing and conducting research, she enjoys reading, binging Netflix, and exploring the outdoors with her rescue dog.
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  content:
    heading:
      t_title: What are Comps?
      t_description: The term comps stands for complimentary items or meals.
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      t_text: <p>The term comps stands for complimentary items or meals. When a restaurant "comps" a customer, it is when food, drinks, or services are served free of charge or at a discounted price to the guest.</p><p>There are many reasons why restaurants use comps to improve customer relations, conflict resolution, public relations, and reward customer loyalty.</p><p>Comps are usually handled via the <a href="https://plumpos.com/">POS system</a>. A comp can be entered for the menu items, or the whole order, by a server or manager before the guest's check is settled.</p>Common Reasons Restaurants Use Comps:<ul><li>The typical circumstances in which a restaurant will offer a comp are:</li><li>Mistaken or late orders</li><li>Unsatisfactory <a href="https://plumpos.com/customer-experience-management.html">customer experience</a></li><li>A celebration of a special event, such as a birthday or anniversary</li><li>Rewarding the VIP customers</li><li>Customer <a href="https://plumpos.com/glossary/loyalty-program.html">loyalty programs</a></li><li>Promotional schemes</li><li>Friendly gestures from staff or management</li></ul>
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