--- layout: default_v3 permalink: about.html language: default i18n_link: about updated: 2022-10-01 by Mitesh Gala type: page page_id: 1002 #--- javascript schema ---# javascript_schema: - script: jquery_3_2_0_min - script: bootstrap_min #--- page schema ---# section_schema: - section: 0_json-ld_organization - section: nav-main_menu - section: hero_about - section: about_body - section: footer - section: footer-sticky_cta_bar - section: schedule_demo_cta #----- key values -----# meta_tags: t_meta_title: About Us | Altametrics t_meta_description: Altametrics was founded in 1997 by Mitesh Gala. For over 25 years our team has led the restaurant industry. t_meta_abstract: Altametrics founders journey is another example of the American dream. The story of how two regular guys started the technology revolution in the restaurant industry. Today, Altametrics is the leader in workforce management, supply chain management, inventory management, business intelligence, accounting, food safety, and point of sale solutions. Our approach to helping out customers is why the most successful restaurant, hospitality, and convenience store companies run Altametrics. i_meta_image: og_page_altametrics_about.png hero_about: i_background: small-business-inventory-management-software.png t_headline: Our Story about_body: i_story_image: restaurant-operations_1.png t_story_headline: Our Story t_story_description: Altametrics is an all-in-one Restaurant Operating System for foodservice companies of all sizes. We empower millions of customers around the world to serve their customers and their businesses with our smart restaurant technology, award-winning solutions, and amazing support. Founded in 1997 and headquartered in California with team members in Las Vegas, Dallas, Ann Arbor, Chicago, Windsor, and Noida, Altametrics is 100% founder-owned. i_founder_story_image_top: restaurant-software-founders_1.png i_founder_story_image_mid: restaurant-experience_1.png t_founder_story_headline: Founder Story t_founder_story_para1: About 25 years ago, Mitesh Gala and Ajay Shiv started Altametrics. Their focus was creating an inventory management solution for Mitesh’s parents Jack in the Box franchise. The first product they made was called Advance. It was based on a crude inventory program Mitesh had written, while in college at USC, which he called Q&D inventory (it stood for “quick and dirty inventory”). While developing Advance, they kept running into the limitations of the available technology of the time. One day they had the epiphany – “What if they developed the software to run over the internet?” t_founder_story_para2: The internet product launched in 2000 and was called eRestaurantServices.com. Our first “real customer” was Taco Time. We will always be indebted to Walter Shultz, Taco Time’s CFO, for giving our idea a chance. t_founder_story_para3: About four years after we launched eRestaruantServices.com, Wendy’s became our first large customer. Yep, that Wendy’s. Not only did Wendy’s work with us to develop new software functionality, they taught us how to meet the needs of larger companies. t_founder_story_para4: When we started, Ajay had the foresight to spend extra time to make the product highly scalable. Even though we didn’t have any big customers we would say “the software has to run for McDonald’s”. Can you guess what happened? Yes, today McDonald’s is our biggest customer. t_founder_story_para5: We’ve never forgotten that we first set out to develop software for small family businesses. From the beginning Altametrics was designed as an alternative to the oversized, expensive restaurant software of the early 2000s. It gives restaurant owners who lacked the high-end tools and resources of their larger competitors access to technology that empowered them and helped them grow. Today our software is helping over 100,000 users improve the quality of their life for their families. It’s a great privilege to work with so many wonderful people doing what we love. t_founder_story_para6: Mitesh and Ajay love serving these users, because understanding the restaurant businesses is in their DNA: Mitesh grew up working in his family’s Jack in the Box restaurant. He started working there at the age of 14, and was the youngest certified restaurant manager at the age of 16. Ajay grew up in India where his parents ran a small bicycle repair business. With Altametrics, they found that working for restauranteurs gave them the freedom to be more creative and adapt quickly to their needs. t_founder_story_para7: While the original product started as an inventory tool, our customers repeatedly asked us to spread the Altametrics magic to other areas of the restaurant business. They taught us that Altametrics’ brand promise is to “improve the quality of life for those that provide service to others”. t_founder_story_para8: Over the past few years, we launched many new and functionalities. We have built an all-in-one Restaurant Operating System. As our product and team continues to grow, one thing stays the same: Mitesh and Ajay’s mission to empower the restaurant and hospitality industry. t_founder_story_button: Learn more about our Co-founders p_founder_story_link: https://www.ocregister.com/2009/05/29/business-error-leads-entrepreneur-in-new-direction/ i_culture_image: restaurant-software-culture-team_1.png t_culture_headline: Culture t_culture_para1: Altametrics strives to create a culture that empowers a humble, creative, and independent workforce. We are passionate about our customers and believe that collaboration and creativity are powerful tools to help them make their dreams a reality. t_culture_para2: We love how each new hire adds to our culture. And, we’re hiring. t_culture_para3: We believe that what makes us different makes us stronger. Building a more diverse, inclusive, and equitable organization is good for our teams, our customers, and our community. We empower each other to bring unique perspectives and experiences to work, and we continually seek new ways to do so. t_culture_para4: We help our team members thrive in the Altametrics of today and support them in building the Altametrics of tomorrow. We do this in a number of ways—through training programs, learning resources, and enriching experiences both in and out of the office. With these resources, we work to establish a foundation of consistency and equity to build on so we can continue to adapt, experiment, embrace failure, and create value. t_stats_headline: Key Stats t_stats: - t_stat_value: 1997 t_stat_label: Founded - t_stat_value: 600+ t_stat_label: Employees - t_stat_value: 250,000+ t_stat_label: Users: - t_stat_value: 4+ M t_stat_label: Annual Employees Scheduled - t_stat_value: $8+ B t_stat_label: Annual Food Spend Managed - t_stat_value: 27 t_stat_label: Countries Deployed - t_stat_value: Costa Mesa, CA t_stat_label: Headquarters t_disclaimer_date: As of 03/17/2023. t_disclaimer: Figures consolidated across all products. t_nav_headline_one: Press Contact t_nav_headline_two: Brand Assets t_nav_headline_three: Press Release brand_assets: - t_heading: Logo assets: - i_name: Altametrics.png v_hyperlink: # v_type: logo - t_heading: Images assets: - i_name: altametrics_product_dashboard_showing_key_metrics_and_analytics.png v_hyperlink: # v_type: logo - i_name: altametrics_dashboard_showing_key_performance_metrics.png v_hyperlink: # v_type: logo - i_name: altametrics_product_dashboard_showing_scheduling_and_performance_data.png v_hyperlink: # v_type: logo - i_name: altametrics_product_dashboard_showing_data_visualization_and_insights.png v_hyperlink: # v_type: logo - t_heading: Office Photo assets: - i_name: exterior_view_of_altametrics_office_building_with_modern_design.jpg v_hyperlink: # v_type: logo - i_name: altametrics_office_building_exterior_with_landscaped_surroundings.jpg v_hyperlink: # v_type: logo - i_name: altametrics_office_building_exterior_with_landscaped_grounds.jpg v_hyperlink: # v_type: logo - i_name: altametrics_office_exterior_under_clear_sky_and_open_area.jpg v_hyperlink: # v_type: logo - t_heading: Video assets: - i_name: thumbnail_for_company_overview_video_with_team.png v_hyperlink: # v_videourl: JJ6ddlJ3buA t_title: Jack In The Box Runs with Altametrics v_type: video - i_name: thumbnail_for_video_showing_office_collaboration.png v_videourl: 23htzZABdxU t_title: Dennys Runs with Altametrics v_hyperlink: # v_type: video - i_name: thumbnail_for_testimonial_video.png v_videourl: hqrrQW-MEfY t_title: Five Guys Runs with Altametrics Business Intelligence v_hyperlink: # v_type: video t_founder_text: Learn more about our Co-founders p_founder_link: https://www.ocregister.com/2009/05/29/business-error-leads-entrepreneur-in-new-direction/ t_culture_text: Learn more about our culture p_culture_link: diversity.html ---