1 – Lots of issues, almost no control
2 – Some rules, but frequent problems
3 – Decent, but we still see issues
4 – Strong controls, issues are rare
5 – Very strong; almost no bad punches

1 – Shifts rarely match what’s scheduled
2 – Some alignment, but a lot of drift
3 – Reasonable match, but not consistent
4 – Mostly aligned; drift is limited
5 – Very tight alignment; well controlled

1 – Constant manual corrections
2 – Frequent edits every week
3 – Moderate edits; manageable
4 – Limited edits; mostly clean
5 – Very few edits; clear audit trail

1 – Rarely; we’re usually far off
2 – Sometimes, but mostly outside range
3 – Close about half the time
4 – Usually within 1–2%
5 – Consistently within 1–2%, with clear reasons